IMPORTANT: PLEASE READ THIS ENTIRE AGREEMENT. This User License Agreement is a legally binding contract with Bright Apps LLC. This Agreement governs your access to and use of Orva, Bright Apps’ AI-powered Slack assistant service, including all associated software, Application Programming Interfaces, integrations, and documentation.

BY CREATING AN ACCOUNT, SUBSCRIBING TO ORVA, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT UNDERSTAND AND AGREE TO THESE TERMS, DO NOT USE THE SERVICES.

1. ACCEPTANCE AND ELIGIBILITY

1.1 Acceptance of Terms

This Agreement becomes effective upon the earliest of: (a) your creation of an Orva account; (b) your subscription to Orva, Bright Apps’ AI-powered Slack assistant service, including all associated software, APIs, integrations, and documentation (collectively, the “Services”); or (c) your access to or use of any part of the Services.

1.2 Authority to Bind

You represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal authority to bind the organization on whose behalf you are accepting this Agreement; (c) you have read and understood this Agreement; and (d) you agree to this Agreement on behalf of the organization you represent.

1.3 Modifications to Agreement

Bright Apps, LLC may modify this Agreement at any time. Bright Apps, LLC may provide notice of material changes by posting the updated Agreement on its website or through the Services thirty (30) days before the changes take effect. Your continued use of the Services after such notice constitutes acceptance of the modified Agreement. If you do not agree to the modified terms, you must discontinue use of the Services.

2. SERVICE DESCRIPTION

2.1 Overview

Orva is an AI-powered assistant that integrates with Slack workspaces to provide intelligent automation, task management, and productivity features. The Services operate as a multi-tenant Software-as-a-Service (SaaS) platform.

2.2 Features

The Services may include without limitation:

2.3 Third-Party Integrations

The Services may integrate with third-party platforms and services. Your use of such integrations is subject to the terms and conditions of those third-party services. Bright Apps, LLC is not responsible for the availability, functionality, compatibility or content of any third-party services.

2.4 Service Modifications

Bright Apps, LLC reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. Bright Apps, LLC may make reasonable efforts to provide advance notice of material changes that may adversely affect your use of the Services.

3. ACCOUNT AND SUBSCRIPTION

3.1 Account Registration

To access the Services, you must create an account, which requires that you provide accurate, complete, and current information. You, not Bright Apps, LLC, are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Workspace Authorization

You represent and warrant that you have the authority to install and use the Services in your Slack workspace and that such installation complies with all applicable regulations and guidelines, including without limitation your organization’s policies and any applicable agreements with Slack Technologies, Inc.

3.3 Subscription Plans

Access to the Services requires a paid subscription. Subscription plans, pricing, and features are described on Bright Apps, LLC’s website or in a separate order form. All fees are quoted and payable in U.S. dollars unless otherwise specified.

3.4 Billing and Payment

3.5 Cancellation and Refunds

4. USER OBLIGATIONS AND ACCEPTABLE USE

4.1 Compliance with Laws

You agree to use the Services only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations.

4.2 Acceptable Use

You agree not to use the Services to:

(a) No Prohibited Content. You may not:

(b) No Harmful Activities. You may not:

(c) No Misuse of AI Capabilities. You may not:

(d) Commercial Restrictions. You may not:

4.3 User Content

You retain ownership of all data, text, and other content you submit to the Services (“User Content”). You grant Bright Apps, LLC a non-exclusive, worldwide, royalty-free license to use, process, and store User Content for the purpose of providing and improving the Services.

4.4 Compliance with Third-Party Terms

You agree to comply with Slack’s Terms of Service and any other third-party terms applicable to integrated services. You, not Bright Apps, LLC, are solely responsible for ensuring your use of the Services does not violate such terms.

4.5 Account Security

You, not Bright Apps, LLC, are solely responsible for maintaining the security of your account and must promptly notify Bright Apps, LLC of any unauthorized access or security breach. Bright Apps, LLC is not liable for any loss or damage arising from your failure to protect your account credentials.

5. INTELLECTUAL PROPERTY

5.1 Bright Apps, LLC’s Intellectual Property

The Services, including all software, algorithms, AI models, user interfaces, designs, trademarks, and documentation, are owned by Bright Apps LLC or our licensors, and are protected by intellectual property laws. This Agreement does not grant you any ownership rights in the Services.

5.2 License to Use Services

Subject to your compliance with this Agreement, Bright Apps, LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during your subscription term, solely for your internal business purposes. This does not grant you any ownership rights in the Services.

5.3 Customer Data

As between you and Bright Apps, LLC, you retain all rights, title, and interest in your User Content. Bright Apps, LLC claims no ownership over User Content, except for the limited license granted in Section 4.3.

5.4 Feedback

If you provide suggestions, feedback, or recommendations regarding the Services (“Feedback”), you grant Bright Apps, LLC and its successors and assigns a perpetual, irrevocable, worldwide, unlimited, royalty-free license to use, modify, and incorporate such Feedback into the Services without any obligation to you.

5.5 AI-Generated Outputs

Content generated by the AI features of the Services (“AI Outputs”) is provided for your use subject to this Agreement. You may use AI Outputs for your internal business purposes, subject to the disclaimers in Section 7. This does not grant you any ownership rights in the Services.

6. DATA AND PRIVACY

6.1 Minimal Data Collection

Bright Apps, LLC is committed to data minimization. Bright Apps, LLC may collect and store the information necessary to provide the Services:

(a) Bright Apps, LLC may store:

(b) What Bright Apps, LLC Typically Does Not Store:

6.2 No Training on Your Data

Bright Apps, LLC does not use your data to train AI models at this time, so your conversations, content, and business data are not used for machine learning training purposes. This applies to both our systems and our third-party AI providers.

6.3 Third-Party AI Providers

The Services use third-party AI inference providers to process your requests, as follows:

(a) OpenRouter

Bright Apps, LLC uses OpenRouter as its primary AI inference provider. OpenRouter operates with minimal data retention policies. Your prompts and responses are processed in real-time and are not retained by OpenRouter for training purposes. For details, refer to OpenRouter’s privacy policy at https://openrouter.ai/privacy.

(b) Provider Data Handling

When you interact with the AI features, your messages are transmitted to Bright Apps, LLC’s AI providers for the purpose of generating responses. Bright Apps, LLC selects providers that commit to:

6.4 Data Security

Bright Apps, LLC may implements reasonable administrative, technical, and physical safeguards designed to protect your data as follows:

However, no method of transmission or storage is completely secure, and Bright Apps, LLC cannot guarantee absolute security.

6.5 Data Retention and Deletion

(a) Conversation History

Conversation history is automatically limited to the most recent 100 messages per user. Older messages are automatically removed when this limit is exceeded.

(b) Account Data

Bright Apps, LLC retains account and configuration data for the duration of your subscription. Upon uninstallation of the Orva app from your Slack workspace, you may request complete deletion of all your workspace data.

(c) Data Export

You may request an export of your stored data by contacting support.

6.6 Data Location

Data is processed and stored in data centers located in the United States. AI inference requests may be processed by our providers’ infrastructure in various locations. By using the Services, you consent to such transfer and processing.

6.7 GDPR and International Users

For customers subject to the General Data Protection Regulation (GDPR) or similar data protection laws:

7. DISCLAIMERS

7.1 “AS IS” Service

THE SERVICES AND EVERYTHING ELSE PROVIDED TO YOU BY BRIGHT APPS, LLC ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRIGHT APPS, LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 AI Output Disclaimer

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.

The Services incorporate artificial intelligence and machine learning technologies. You acknowledge and agree that:

(a) Accuracy Not Guaranteed

AI-generated responses, recommendations, and outputs may be inaccurate, incomplete, outdated, or inappropriate. The AI may generate content that appears plausible but is factually incorrect (“hallucinations”). Bright Apps, LLC does not guarantee the accuracy, reliability, or completeness of any AI Output.

(b) Not Professional Advice

AI Outputs do not constitute professional advice of any kind, including but not limited to legal, financial, medical, tax, human resources, or technical advice. You should not rely on AI Outputs as a substitute for consultation with qualified professionals. Any decisions made based on AI Outputs are made at your own risk.

(c) Human Verification Required

You, not Bright Apps, LLC, are solely responsible for reviewing, verifying, and validating all AI Outputs before use. You should independently verify any information, recommendations, or content generated by the AI before relying on it or sharing it with others.

(d) No Consistency Guarantee

AI responses may vary and may not be consistent across similar queries. The AI may provide different answers to the same or similar questions at different times.

(e) AI Model Limitations

The underlying AI models used by the Services are developed by third parties and may not reflect current information, best practices, or legal requirements. The AI’s knowledge has limitations and may not be up to date. Note: Bright Apps, LLC does not train these models on your data (see Section 6.2).

(f) Bias and Limitations

AI systems may exhibit biases present in their training data. Bright Apps, LLC does not warrant that AI Outputs are free from bias or error.

7.3 Third-Party Services Disclaimer

Bright Apps, LLC is not responsible for the availability, accuracy, or functionality of any third-party services integrated with or used by the Services, including but not limited to Slack, OpenRouter, Harvest, and other platforms. AI inference is provided through third-party providers (currently OpenRouter) whose data handling practices are described in Section 6.3. Your use of third-party services is at your own risk and subject to those services’ terms and conditions.

7.4 No Uptime Guarantee

Bright Apps, LLC does not guarantee that the Services and other consideration it provides under this Agreement will be available at all times or without interruption. The Services will be subject to maintenance, unplanned outages, or factors beyond the control of Bright Apps, LLC.

7.5 Internet Connectivity

The Services require internet connectivity. Bright Apps, LLC is not responsible for any issues arising from your internet connection or network infrastructure.

8. LIMITATION OF LIABILITY

8.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BRIGHT APPS LLC, ITS AFFILIATES, SUCCESSORS, ASSIGNS, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, CONTRACTORS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY LEGAL DAMAGES, INCLUDING WITHOUT LIMITATION SPECIAL, GENERAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

THIS EXCLUSION APPLIES TO ANY CLAIMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF BRIGHT APPS, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Aggregate Liability Cap

TO THE EXTENT THAT ANY CAUSE OF ACTION SHALL PROCEED AGAINST BRIGHT APPS, LLC NOTWITHSTANDING THE EXCLUSION SET FORTH IN PARAGRAPH 8.1, SUPRA, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRIGHT APPS, LLC’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00), OR A REFUND OF ALL MONEY YOU PAID FOR THE SERVICES, WHICHEVER IS LESS.

This limitation applies regardless of: (a) the number of claims; (b) the legal theory on which liability is based; (c) whether damages were foreseeable; and (d) whether Bright Apps, LLC was advised of the possibility of such damages.

8.3 Basis of the Bargain

You acknowledge that the limitations of liability in this Section 8 are an essential element of the bargain between you and Bright Apps LLC, and that Bright Apps, LLC would not provide the Services without such limitations.

8.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, Bright Apps, LLC’s liability shall be limited to the maximum extent permitted by applicable law. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law.

9. INDEMNIFICATION

9.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Bright Apps LLC and its officers, directors, employees, agents, licensors, contractors, agents, and the successors, assigns, affiliates of Bright Apps, LLC, and their respective officers, directors, employees, agents, licensors, contractors, agents and service providers from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

9.2 Indemnification Procedure

Bright Apps, LLC will provide you with written notice of any claim subject to indemnification. You may have the right to control the defense of any such claim, provided that: (a) you keep Bright Apps, LLC reasonably informed of the status of the defense; (b) you do not settle any claim without Bright Apps, LLC’s prior written consent if such settlement would impose any obligation on Bright Apps, LLC to admit fault on its behalf or to pay anything of value; (c) Bright Apps, LLC may participate in the defense at its own expense if it so chooses, and (d) the defense you tender is adequate to defend the claim.

10. DISPUTE RESOLUTION

10.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Bright Apps, LLC at [email protected] to attempt to resolve any dispute informally. Bright Apps, LLC will attempt to resolve the dispute within a reasonable time of receiving your notice. In the event the dispute is not resolved in this manner, it will be subject to paragraph 10.2, infra.

10.2 Class Action Waiver

YOU AND BRIGHT APPS LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, both parties waive any right to a jury trial and agree that such claim shall be brought only in a court of competent jurisdiction in San Francisco, California.

10.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

10.4 Opt-Out

You may opt out of this arbitration provision by sending written notice to [email protected] within thirty (30) days of first accepting this Agreement. Your notice must include your name, company name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, all other provisions of this Agreement shall remain in effect.

10.5 Survival

This arbitration provision shall survive termination of this Agreement.

10.6 Attorneys’ Fees

In the event of any arbitration or litigation relating to this Agreement or the subject project, the prevailing party shall be entitled to reasonable attorney fees, costs and expenses.

11. INTERNATIONAL USERS

11.1 Geographic Scope

The Services are controlled and operated from the United States. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

11.2 GDPR Compliance

For users in the European Economic Area (EEA), Switzerland, or the United Kingdom, please refer to Section 6.7 (GDPR and International Users) for information about data processing, your rights, and how to exercise them. Bright Apps, LLC relies on appropriate legal mechanisms for international data transfers, including Standard Contractual Clauses approved by the European Commission where applicable. Bright Apps, LLC’s Data Processing Addendum is available upon request.

11.3 Regional Rights

Nothing in this Agreement is intended to exclude or limit any mandatory rights you may have under the laws of your jurisdiction that cannot be waived by contract. Where such mandatory rights apply, they shall take precedence over conflicting provisions of this Agreement to the extent required by applicable law.

11.4 Export Compliance

You agree to comply with all applicable export control and sanctions laws and regulations. You represent that you are not located in, or a national or resident of, any country subject to U.S. trade sanctions, and you are not on any U.S. government restricted party list.

12. TERMINATION

12.1 Termination by You

You may terminate this Agreement at any time by canceling your subscription and ceasing all use of the Services. Termination does not entitle you to any refund of prepaid fees.

12.2 Termination by Bright Apps, LLC

Bright Apps may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including without limitation:

12.3 Effect of Termination

Upon termination:

12.4 Survival

The following sections shall survive termination of this Agreement: Section 4.3 (User Content license), Section 5 (Intellectual Property), Section 6 (Data and Privacy, to the extent applicable), Section 7 (Disclaimers), Section 8 (Limitation of Liability), Section 9 (Indemnification), Section 10 (Dispute Resolution), and Section 13 (Miscellaneous).

13. MISCELLANEOUS

13.1 Entire Agreement

This Agreement, together with the Privacy Policy, any applicable DPA, and any order forms or service-specific terms, constitutes the entire agreement between you and Bright Apps LLC regarding the Services and supersedes all prior agreements, understandings, and communications, whether written or oral.

13.2 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

13.3 No Waiver

Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Bright Apps LLC.

13.4 Assignment

You may not assign or transfer this Agreement or any rights or obligations hereunder without our prior written consent. Bright Apps, LLC may assign this Agreement without restriction. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties and their respective successors and assigns.

13.5 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of laws principles. Bright Apps LLC is a Wyoming limited liability company doing business in California.

13.6 Force Majeure

Bright Apps, LLC shall not be liable for any failure or delay in performing our obligations under this Agreement due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet outages, or third-party service failures.

13.7 Notices

All notices under this Agreement shall be in writing. Notices to you may be sent to the email address associated with your account. Notices to Bright Apps, LLC should be sent to:

Bright Apps LLC
Address: 712 Bancroft Rd #233
Walnut Creek, CA 94598
Email: [email protected]

13.8 Relationship of the Parties

Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, or employment relationship between you and Bright Apps LLC. Neither party has the authority to bind the other or incur obligations on its behalf.

13.9 Headings

Section headings are for convenience only and shall not affect the interpretation of this Agreement.

13.10 Language

This Agreement is drafted in the English language. In the event of any conflict between the English version and any translation, the English version shall prevail.

14. CONTACT INFORMATION

If you have any questions about this Agreement, please contact Bright Apps, LLC at:

Bright Apps LLC (Orva Support)
Email: [email protected]
Address: 712 Bancroft Rd #233
Walnut Creek, CA 94598

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.